Major Outage
Sep 17, 08:05 UTCResolved - We have been informed that the issue has been resolved by our hosting provider, and service should now be fully restored. Apologies for the long outage, we understand it was...
View ArticleTelegram Latency
Oct 4, 22:54 UTCResolved - This incident has been resolved.Oct 4, 18:59 UTCUpdate - Telegram seems to have mostly recovered. Latencies are still a little higher than usual but the messaging service...
View ArticleFacebook Messenger / WhatsApp are Down
Oct 5, 00:43 UTCResolved - This incident has been resolved.Oct 4, 22:59 UTCMonitoring - Messenger appears to be operating again. We are seeing elevated error rates but these are minor now.Oct 4, 21:54...
View ArticleMajor Outage
Oct 7, 14:56 UTCResolved - Service has been restoredOct 7, 14:35 UTCUpdate - We are continuing to investigate this issue.Oct 7, 14:32 UTCInvestigating - We are experiencing an outage, our engineers are...
View ArticlePartial Outage at Facebook Messenger: (#10) To use 'Human Agent...
Feb 23, 14:52 UTCResolved - This incident has been resolved.Feb 23, 13:15 UTCMonitoring - While FB has not yet given the all clear, we are no longer seeing this error. We believe Facebook has resolve...
View ArticleIncreased Latency
Apr 8, 16:55 UTCResolved - Our team has identified and mitigated the cause of the poor performance. We are working to prevent in the future.Apr 8, 16:54 UTCUpdate - We are continuing to investigate...
View ArticleChat Server Communication Issues - Elevated Error Rates
May 25, 06:05 UTCResolved - Our automated threat monitoring systems detected some malicious activity, which it automatically took steps to prevent. At the same time, some valid traffic was also being...
View ArticleOutage
Jun 21, 07:21 UTCResolved - Cloudflare has fixed the issue and continues to monitor the results. We are considering this incident closed but will carefully monitor and re-open if problems resume.Jun...
View ArticlePublic Website Down
Jul 20, 12:54 UTCResolved - This incident has been resolved.Jul 19, 23:20 UTCUpdate - Google has restored cooling to their data center, and are now working to restore services. There is no ETA...
View ArticleDNS Outage Affecting Service
Aug 24, 02:30 UTCResolved - This incident has been resolved.Aug 24, 00:57 UTCMonitoring - A fix has been implemented and we are monitoring the results.Aug 24, 00:24 UTCUpdate - From our service...
View ArticleAttachments not being received in Facebook Messenger
Sep 19, 15:25 UTCResolved - This incident has been resolved.Sep 19, 15:17 UTCMonitoring - Although there has not been any official communication from Facebook, testing indicates this problem is likely...
View ArticleLIvechat Connection Issues
Oct 12, 18:47 UTCResolved - This incident has been resolved.Oct 12, 18:35 UTCUpdate - We are continuing to monitor for any further issues.Oct 12, 18:35 UTCMonitoring - Live chat should not be fully...
View ArticleSystem outage
Aug 9, 10:00 UTCResolved - All services were unavailable for approximately 15 minutes from about 10am PST to 10:15 pst
View ArticleDownstream Networking Instability
Aug 9, 16:20 UTCResolved - This incident has been resolved.Aug 9, 12:20 UTCUpdate - We are observing a recurrence of the original issues, and are investigatingAug 9, 11:48 UTCUpdate - Service appears...
View ArticleTelegram Temporary Outage
Aug 21, 17:30 UTCResolved - The Telegram platform experienced a partial outage from about 5:20pm UTC to about 6:00pm UTC. It seems to have fully recovered at this point.
View ArticlePartial Outage - Phoenix Chat, AI Functions
Sep 11, 18:15 UTCResolved - This incident has been resolved.Sep 11, 15:57 UTCInvestigating - We are currently investigating this issue.
View ArticleTelegram Outage
Sep 22, 06:02 UTCResolved - This incident has been resolved.Sep 22, 06:02 UTCUpdate - Telegram appears to have recovered. We will continue to monitor, but all is clear for now.Sep 22, 05:42 UTCUpdate -...
View ArticleTelegram Bot API - Elevated Error Rates
Sep 22, 13:54 UTCResolved - This incident has been resolved.Sep 22, 06:20 UTCIdentified - We are seeing another round of errors on the Telegram Bot Api - bots are not down at the moment, but may...
View ArticleMajor ChatGPT Outage
Nov 8, 15:38 UTCResolved - This incident has been resolved.Nov 8, 15:38 UTCMonitoring - OpenAI has announce they have implemented a fix and are seeing their service recover. We have also observed error...
View ArticleWe are having a major outage - we are invesatigating
Nov 8, 18:13 UTCResolved - This incident has been resolved.Nov 8, 15:56 UTCMonitoring - Service has returned to normal.Nov 8, 15:50 UTCInvestigating - We are currently investigating this issue.
View ArticlePhoenix Chat, Open AI issues
Dec 19, 18:33 UTCResolved - This incident has been resolved.Dec 19, 18:33 UTCMonitoring - A fix has been implemented and services are restored. Monitoring closely.Dec 19, 17:50 UTCInvestigating - We...
View ArticleElevated Error Rates
Apr 1, 21:17 UTCResolved - This incident has been resolved.Apr 1, 20:09 UTCUpdate - We are continuing to monitor for any further issues.Apr 1, 20:09 UTCMonitoring - Service has improved greatly - we...
View ArticleWhatsApp is experiencing an outage
Apr 3, 21:33 UTCResolved - This incident has been resolved.Apr 3, 19:14 UTCUpdate - We are continuing to investigate this issue.Apr 3, 19:04 UTCInvestigating - We are currently investigating this...
View ArticleWeb messenger outage
Apr 4, 08:06 UTCResolved - This incident has been resolved.Apr 4, 07:19 UTCInvestigating - WE are currently experiencing an outage with our web messenger. We are investigating.
View ArticleKnowledge Base Web Scraping is Offline
Apr 5, 20:25 UTCResolved - This incident has been resolved.Apr 5, 17:38 UTCIdentified - Due to an outage at one of our providers, importing documents from webpages and websites is currently offline. We...
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